Just two days ago, "Hong Yue" took some of his friends to a trip on the go -- into Henan "Pang Donglai", a three-day study tour, in the zero distance to feel the Pang Donglai cultural concept at the same time, jointly explore the way of sustainable development of the enterprise.

At 6:00 PM on October 9, 2020, the friends successfully landed in Zhengzhou. After tasting the special food of Henan, they went back to the hotel to have a rest. The next morning, the study tour team came to Xuchang Pang Donglai Group. To understand the development story of PangDonglai and the philosophy of business management. As a leading enterprise in the supermarket industry, Pang Donglai has always assumed the responsibility of retail enterprises and provided services for the society. It affects a city, it changes a city, it warms a city.

The friends also visited the Pangdonglai Labor Road store and Pangdonglai Times Square together. During the whole visit, the friends personally felt the way Pangdonglai served customers, and understood the management details and service process of Pangdonglai in the supermarket.

The seafood area does not smell of fish

Provide thoughtful reminder for customers

Pang Donglai in some service details greatly reflects the customer first service concept, think of customers, urgent customers urgent, always can let customers like spring breeze. Clean market environment, good service image, make people's eyes bright. The whole mall without a discount or promotion of posters, labels, advertising, only a variety of culture, history, instructions, friendly tips, product features and other promotional screen, fat East with its unique way to let consumers linger.

In the enterprise management, Pang Donglai corporate culture, corporate goals, personal work goals, personal life goals are linked together with a "love" word, "love in Pang Donglai" this slogan can be seen everywhere in the shopping mall, it reflects the enterprise's love for employees, but also reflects the staff's love for customers. "Justice, freedom, happiness, love," eight characters is fat east and quintessence of enterprise culture, and the fat east and with a diagram in the universe and personal source told employees of the eight words, let everybody understand the essence of life, the narrator in "faith" to describe the cultural explanation way, perhaps really only "faith" two words can really reflect fat east and staff for the enterprise.

Pang Donglai in some service details greatly reflects the customer first service concept, think of customers, urgent customers urgent, always can let customers like spring breeze. Clean market environment, good service image, make people's eyes bright. The whole mall without a discount or promotion of posters, labels, advertising, only a variety of culture, history, instructions, friendly tips, product features and other promotional screen, fat East with its unique way to let consumers linger.

After nearly three days and two nights of visiting and learning, using this form of study tour, more through the investigation of Pang Donglai Group, let us understand that the way to success lies in the control of details, execution in place, care for employees, love to win. In the face of our family, Hongyue will also build a "peach blossom land" for the family as the goal, and strive to achieve the material and spiritual prosperity of all the family. In the face of customers, Hongyue will also be this "love" in series between customers and our family, attentively to listen to the needs of every customer, with love to serve every customer. Try to make Hong Yue become a conscience of the country and the people.